Customer Reviews

We Highly Recommend Upper Dauphin Vinyl Products

Benjamin was very helpful in assisting us with determining the best look and product for our fence project. The installation team was professional and courteous. We highly recommend Upper Dauphin Vinyl Products!

Best Bang-for-Your-Dollar with No Hassle

November 2022 deck replacement by Upper Dauphin Vinyl Products – December 9, 2022

Replacing a deck or contemplating a new one?
Here are 3 steps to make your project easier than it was for us.

First, the project: replace a second-story 13’x32’ thirty-year-old pressure-treated pine deck (built upon the concrete-embedded metal posts from an earlier 1970s redwood deck) and its staircase and catwalk, with composite while doing no harm to a treasured black walnut tree.

Back then, composite was much more expensive than wood; now price-competitive. Composite uses recycled plastics (nice!); looks great (more colors, minimal shrinkage, no raised screws and rotting wood); is easier to maintain (no annual pressure-washing and biannual sealing); and if installed properly, should long outlast any wooden deck.

STEP 1: Contact a lot of contractors. From Big Box outlets to one-man operations who all say they do decks, we consulted with nearly a dozen businesses getting quotations that took many hours over months. Most were for a simple, straightforward replacement: deck boards and a fence railing. Two wanted to use the existing 2”x8” (30 years old) joists and metal posts (50 years old); or replace the stairs with a design that didn’t (as we discovered) meet code; or ask for 30% down payment without providing a detailed spec’d plan. With one exception, all estimators replied on Trex composite. Nothing quite felt right.

STEP 2: Be prepared for sticker shock! Estimates ranged from mid-$20K (50% above our guesstimate) to over $50K (4x what we paid for a stainless steel DeLorean). Yikes. Then we did one last Google search and found UDVP…

STEP 3: Eliminate Step 1 entirely and minimize Step 2 by contacting Upper Dauphin Vinyl Products. Why? Because you will likely get – as we did – the best bang-for-your-dollar with no hassle, chagrin and trepidation.

UDVP’s estimator, Benjamin, is the upmost professional, offering many options and open to every request and question. Detailed measurements and specifications? Code-compliant construction? Picture-framing? Cocktail rail? Upgrading (our choices) to Timbertech brand over Trex and opting for exotic cable railing over a basic post fence? Assuring that his crew would not damage the black walnut tree that is a centerpiece of the deck’s placement? Making us feel like he and his company really cared about the quality of UDVP’s work and our satisfaction with it? All there.

UDVP owner Vernon returned emails and phone calls quickly, keeping us fully “in the loop” when a misunderstanding about Code policy inadvertently delayed the project. Still, he guaranteed to squeeze in our job. To quote the Codes officer: “I never have a problem with Upper Dauphin!” Nor do we.

Bottom line: UDVP built us a lot of deck – complete post replacement upon titanium-infused foundation plates, new 6”x6” posts and 2”x10” joists, 13’x33’ area, picture-framing, cocktail rail, fancy cable fencing, catwalk and step-down platform to an under-deck patio, plus craftsmanship equal to everything this perfectionist would demand of himself (if we had the skills and tools to do the work) – for a price at the low end of estimates for a rudimentary “basic” replacement. And to quote the spouse: “I love it! I love it! I love it!”

Considering a new or replacement deck? Take our recommendation to heart: UDVP can, and will, deliver it. Full stop. Just know they are really busy – the best contractors always are.

Cordial and Informative

From the initial consultation to the finished product our interactions with Benjamin, Vernon, and Steven were cordial and informative. The deck is beautiful and well-constructed and will give us years of pleasure. The team was prompt in arriving and worked continually. They were meticulous in their cleanup after the job was completed. We highly recommend them.

Treat To Work With

Upper Vinyl Decking was a treat to work with. They kept us in the loop every step of the way which is truly all you can ask for when working with companies like this. We had a much worse experience with a different company that had extremely poor communication and it was not fun. The deck turned out great and looks incredible (not to mention was finished right on schedule). At the end of the project, we inspected everything and there were only a couple imperfections which Upper Vinyl Decking will be back out to fix up. They also helped dramatically with our township (who was a pain) to get our inspections approved.

Phenomenal Job

From the start, they spent a lot of time with us offering many options and enhancements and made sure we knew exactly what we were getting. The work crew was tremendously efficient, removing a large old deck and replacing it with new decking, railings and lighting in 3 days. The new deck is great. Many of our neighbors have complimented us on it.

This company is impeccable and amazing!!!

This company is impeccable and amazing!!! Our experience with this team was great, easy, and smooth from the first phone call to beyond our fencing project being completed. Everything I desire in a company to work with they possess. This team truly does care about you and bringing your project to life. No details were missed or overlooked and they took the time to clarify everything to make sure that I was over 100% satisfied. And I really appreciate how they taught me about the process and the products of our project. Other companies don’t even come close to their integrity and quality of character and I will not consider working with anyone else. I absolutely love everyone from Upper Dauphin Vinyl Products and look forward to working with them again!

Can’t Say Enough!

We can’t say enough good things about this company. They did our deck in one day even though they were short a person to do the job. I would recommend them to anyone. from start to finish they were great and when done you couldn’t tell they were even here after cleanup except for our awesome new deck.

We Love Our New Fence!

We love our new fence! It was exactly what we wanted! The crew was very professional, the workmanship was flawless, and the timeliness was awesome! I would highly recommend Upper Dauphin Vinyl Products for fencing!

A Dream Team!

This company was the absolute best, from start to finish! We absolutely love our new patiopool area fence. Benjamin was wonderful in helping us design and choose the best quality products and still stay within our budget. Vernon, Steven and their team of workers were very particular about making sure the construction went smoothly and was absolutely perfect! Wonderful people and a wonderful company!

Great job!!!! Give Jordon and

Great job!!!! Give Jordon and Brandon a 5 star.

Outstanding Customer Service!

We love our new fence! Project planning phase, the removal of the existing fence to the delivery of the new fence all went very smoothly. The install team was very professional with attention to every detail. Customer service was outstanding. When they cleaned up, you couldn’t tell they were there. They exceeded my expectations in every aspect !! I highly recommend them and will use them for future projects without hesitation. Thank you so much Upper Dauphin vinyl products for an awesome job we couldn’t be happier !!

Great Communication

Great experience from start to finish. Communication was great. Adjustments made along the way with no issue.